Policies

Privacy Policy

Effective Date: 16 May 2024

Last Updated: 16 May 2024

Introduction

Esteem Innovation is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our business app.

By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with this policy, please do not use the App.

Information We Collect

We may collect and process the following data about you:

1. Personal Identification Information:

• Name
• Email address
• Phone number
• Business information (e.g., business name, address, industry)
  
  

2. Technical Data:

• Device information (e.g., device type, operating system, unique device identifiers)
• Log data (e.g., IP address, browser type, access times, pages viewed, clickstream data)

3. Usage Data:

• Information on how you use the App
• Interaction data (e.g., features used, preferences)
  
  

4. Communications Data:

Messages, inquiries, or feedback you provide to us

How We Use Your Information

We use the collected data for various purposes, including:

• To provide, operate, and maintain our App
• To improve, personalize, and expand our App
• To understand and analyze how you use our App
• To develop new products, services, features, and functionality
• To communicate with you, including customer service and support, and providing updates and other information
• To process transactions and manage orders
• To send you promotional and marketing communications
• To detect, prevent, and address technical issues
  
  

Legal Basis for Processing Your Data (GDPR)

If you are from the European Economic Area (EEA), Esteem Innovation's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

We may process your Personal Data because:

• We need to perform a contract with you
• You have given us permission to do so
• The processing is in our legitimate interests and it’s not overridden by your rights
  
• To comply with the law
  
  

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your Personal Data to outside parties except as described below:

• With service providers: We may share your data with third-party service providers who perform services on our behalf (e.g., data storage, payment processing).
• For legal reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. However, no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Your Data Protection Rights (GDPR)

If you are a resident of the EEA, you have the following data protection rights:

• The right to access, update, or delete the information we have on you
• The right of rectification
• The right to object
• The right of restriction
• The right to data portability
• The right to withdraw consent
• To exercise these rights, please contact us.

Children's Privacy

Our App does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If we become aware that we have collected personal data from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us.